The iRent data leak was reported on by US tech publication TechCrunch, after a database containing the information of 100,000 users was found to be accessible online without password protection. The database was located on a cloud server owned by the Hotai Motor Company, which runs iRent and could be accessible just through its IP address.
On the other hand, controversy regarding Shopee is due to Chinese investment in the company. As such, there are fears that information on the account could end up in the hands of the Chinese government. Tencent Holdings owned 39.7% of Shopee when its Taiwan entity was registered in 2015, though its current stake is now at 18.7%.
Likewise, the EDU has criticized products on Shopee as being improperly regulated, leading to illegal items below safety standards being sold on the platform. It has also been suggested that the lack of regulation on the platform could allow for money laundering from China, for vote buying or other purposes. Shopee is accused of having established market dominance through unfair trade practices, in initially offering free deliveries and then later raising delivery fees. In particular, the Financial Supervisory Commission has been criticized by the EDU for dragging its feet on the issue, in allowing Shopee Pay to operate without the backing of a licensed institution, and generally failing to regulate the platform. Either way, Shopee, along with Books.com.tw, Carousell, Eslite Bookstore, and Decathlon, are the ecommerce platforms in Taiwan with the highest incidences of fraud.
There has been increased concern as of late regarding Chinese or Chinese-funded companies that seek to enter the Taiwanese market posing as from another country. This possibility was raised regarding the social media app Bondee, which appeared to be the Chinese social media app Jelly seeking to enter Taiwan by posing as a Singaporean company. Although Jelly was very popular in China when it entered the market, overtaking WeChat as the most downloaded app in January 2022, it was removed from the Chinese app ecosystem one month later after users reported fraud and data leaks that seemed to be the result of registering on the platform.
However, while Bondee was a new entrant into the market, Shopee has established a dominant market presence in Taiwan. At present, the ecommerce platform operates a number of brick-and-mortar stores for deliveries in Taiwan. Consequently, concerns about its data security are significant for Taiwan.